Privacy Policy
This data privacy notice concerns The Research Adventure Ltd (hereafter referred to as “RAD”), registered in Scotland with Company Number SC844233, office address:
6 Ritz Place, Glasgow, United Kingdom, G5 0LF
If you have any queries regarding this policy please contact rachel@theresearchadventure.com
RAD is the data controller. This means RAD is responsible for how it uses and processes your personal data, and for complying with requests from you in relation to your personal data where appropriate under the legislation.
Who this policy applies to:
Visitors to our website.
Our funders and investors.
Attendees at our training events and meetings.
Participants of our in-person and online training, webinar attendees.
Suppliers and service providers.
How the notice applies to you will depend on the way you interact with us. For example:
If you contact us with an enquiry through our website, directly via the email address hello@theresearchadventure.com, by phone, through social media or to one of our employees directly, we will use the information you provide to us to respond to your enquiry.
If you provide consent to be contacted for keeping up to date about our products and services, we will contact you directly or via newsletter communications unless you exercise your right to be forgotten (by email or opt-out of our mailing list).
If you provide consent for RAD to use media assets we create to enhance the training of our course participants or for promotional purposes.
If you sign up to hear about our podcast, we will collect your personal data with your consent, so we can share the update with you.
If you sign up to our online training, we will collect your personal data and use it to correspond with you about the programme, the progress you’re making and for evaluation purposes.
If you are participating in face-to-face or online training that has a one-to-one activity included (e.g. coaching), we will collect your personal data and use it to correspond with you about the activity, the progress you’re making and for evaluation purposes.
When you browse our website, we use cookies to tailor your experience.
When you sign a contract with us to provide a service, collaboration or employment.
Your Personal Data - What is it?
Personal data relates to a living individual (data subject) who can be identified from that data. Identification can be by the information alone or in conjunction with any other information in RAD’s possession or likely to come into such possession. The processing of personal data is governed by the General Data Protection Regulation (the “GDPR”).
Depending on the reason we store and process your data, we can collect the following information:
Information about your identity, comprising first name, last name, title.
Contact information, including billing address, delivery address, email address, and telephone numbers.
Employment information, including employer, job title, workplace address.
Financial information, including bank account details, payment card details, and shareholdings.
Transaction information, including details about payments to and from you, and other details of services you have received from us.
Usage information, including information about how you use our website and services.
Marketing and communications data, including your preferences in receiving marketing from us and our third parties, and your communication preferences.
Personal information, including information about attending webinars, events and meetings. Online meetings may be recorded for reference post-event.
Your feedback – customer or participant experience associated with your name and organisation details, for example statements of support and case studies.
How and why do we process your personal data?
RAD complies with its obligations under the “GDPR” by keeping personal data up to date; by storing and destroying it securely; by not collecting or retaining excessive amounts of data; by protecting personal data from loss, misuse, unauthorised access and disclosure and by ensuring that appropriate technical measures are in place to protect personal data.
We use your personal data for the following purposes:
1. For the performance of our contract with you
We use your information when you enter into a contract with us (for example investment, collaborative training development, financial transaction of services, employment contract) so we can:
Fulfil our contractual obligations.
Take or make payment.
Provide you with open communication during our transaction or relationship.
2. For our legitimate business interests
To respond to an enquiry you initiate with us.
To conduct market research and analysis, which helps to improve and customise our products and services.
For marketing purposes, unless your consent is required for such marketing (see section below).
To send you customer service emails such as reminders about webinars, events, training and meetings.
To maintain our records (employees and accounts for example).
To track usage of our website through the use of Google Analytics.
To track access to additional resources available as part of some of our programmes.
3. Where you’ve given consent
To contact you with information about upcoming events, products or services via email or social media.
To create media assets to enhance the experience of participants undertaking our in-person or online training.
To associate your name and organisation with statements of support for use in our promotional materials, in print or online.
Once you have given consent you can opt-out at any time by emailing rachel@theresearchadventure.com email address or by following the opt-out link on our correspondence.
4. Where we have legal obligation
In relation to:
Your employment.
Social security or social protection laws.
Collective agreement.
Health and safety.
Anti-money laundering.
Tax compliance and competition laws.
Sharing your personal data
We may have to share your personal data with the following parties for the purposes set out in this notice or to fulfil our contractual services with you:
Third party product and service providers.
Financial and non-financial intermediaries.
Investors and funding bodies.
Event venues.
Government agencies.
How long do we keep your personal data?
Where you are representing your organisation, we will keep your details for the duration of your organisation’s contract with us. If you leave your organisation or your organisation is no longer contracted with RAD, then we will keep your details for 5 years in order to provide transparency to decisions you may have made.
If you contact us with an enquiry, we will respond to that directly and store this on our customer relationship management site for 5 years in order to provide transparency to decisions you may have made.
If we hold your details based on your consent, we will hold your data for 5 years and seek to secure reconsent within that timeframe.
Your rights and personal data
Unless subject to an exemption under the GDPR or any other corporate compliance or legal requirement, you have the following rights with respect to your personal data:
The right to request a copy of your personal data which RAD holds about you.
The right to request that RAD corrects any personal data if it is found to be inaccurate or out of date.
The right to request your personal data is erased or anonymised where it is no longer necessary for RAD to retain such data.
The right to withdraw your consent at any time.
The right to request that RAD provides the data subject with their personal data in a commonly used electronic format.
The right to restrict processing of your personal data.
The right to object to processing your personal data.
The right not to be subject to automated decision-making, including profiling.
The right to lodge a complaint with the Information Commissioners Office.
International Data Transfers:
We understand that data security is of utmost importance. As a UK-based company, we select software providers and storage facilities that are based in the UK or EU and comply with industry-standard data protection measures, including encryption for data at rest and in transit.
We do not transfer personal data outside the UK or EU. Some of our website's embedded services—such as Google Analytics, and LinkedIn—may involve international transfers governed by their respective privacy frameworks. These services operate under appropriate safeguards (Standard Contractual Clauses).
Cookies Policy
What cookies do we use?
We use cookies for the following purposes:
Website analytics – We use Google Analytics to collect anonymised data about how visitors interact with our site (e.g. pages visited, time on site, referring sites). This helps us understand user behaviour and improve our services.
Tag management – We use Google Tag Manager to manage scripts and analytics tools on our site in an efficient and compliant way.
Both tools may place cookies on your device to collect non-identifiable data. These tools are operated by Google and are subject to Google's privacy policies and terms.
Managing cookies
You can choose to disable or delete cookies through your browser settings. Doing so may impact the functionality or performance of the site. For more information, please visit www.aboutcookies.org or consult your browser’s help section.
Third-Party Data Processors
We use third-party service providers to help deliver our services, manage communications, and process data securely. These include:
HubSpot for tracking contacts and deals.
Google for analytics and cloud storage, email and meetings.
Framer for website hosting.
YouCanBookMe for booking calls.
These providers act as data processors on our behalf. We only share the minimum personal data necessary and ensure each provider adheres to UK GDPR standards. Where personal data is processed outside the UK or EU, we rely on Standard Contractual Clauses or equivalent legal mechanisms.
Contact us
To exercise all relevant rights, queries or complaints in the first instance please contact RAD using email address rachel@theresearchadventure.com. Alternatively, you can contact the Information Commissioners Office on 0303 123 1113 or via email or at the Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire. SK9 5AF.